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Navigating the UK benefits system

We’ve provided you with a step-by-step approach to understanding and accessing the benefits you may be entitled to, as the UK benefits system can be complex and overwhelming.

Step 1 - understand the basics. Get to know the different types of benefits available in the UK. These include:

Visit the benefits page on the Government website for more detail on benefits that includes eligibility, appeals and tax credits.

Step 2 - check if you’re eligible. Use the Government’s online benefits calculator to determine which benefits you may be entitled to. This tool considers your personal circumstances, income, and other relevant factors. It is useful to have your personal information such as your income, savings, housing costs, and employment status handy before using the calculator.

Step 3 - apply for benefits. Once you know which benefits you may be entitled to, you can begin the application process. The websites referenced in Step 1 provide step-by-step instructions and downloadable application forms. It is faster to apply online if you can, but some benefits may require a paper application.

Step 4 - get extra help. If you need assistance with your benefit application or have questions about the process, you can contact Citizens Advice. They provide free, confidential advice. Local councils and Jobcentre Plus offices can also provide guidance and support throughout the application process.

Step 5 - stay informed and keep updated. The benefit system changes from time to time.

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